Shipping Policy

Thank you for shopping with 2Birds1Stone!

All of our products are made to order. This allows us to offer a wide variety of unique, high-quality products while reducing waste and overproduction.

Order Processing

Orders typically enter production within 1–3 business days after payment is received.

Production times vary depending on the product and seasonal demand but generally take 2–7 business days before shipping.

During holidays, sales events, or periods of unusually high order volume, production may take a little longer.

Shipping Times

Once your order has been shipped, estimated delivery times are:

United States

• Standard Shipping: 10-15 business days for artwork

Canada

• Standard Shipping: 10–15 business days

Please note that these are estimated delivery times and are not guaranteed.

Multiple Shipments

Because our products are produced at different fulfillment facilities, items purchased in the same order may ship separately and arrive on different days.

You will receive tracking information for each shipment as it becomes available.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email containing your tracking number(s).

Please allow up to 48 hours for tracking information to begin updating after your package has been shipped.

Shipping Delays

While we work hard to ensure timely delivery, delays caused by shipping carriers, severe weather, customs processing, holidays, or other circumstances beyond our control may occasionally occur.

We appreciate your patience and understanding should these situations arise.

Incorrect Shipping Information

Please verify your shipping address before completing your purchase.

If you notice an error, contact us immediately. We can update your shipping information only if your order has not yet entered production.

Orders returned because of an incorrect or undeliverable address may require additional shipping charges before they can be resent.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, we cannot be responsible for lost or stolen packages.

If you believe your package has been lost in transit, please contact us within 30 days of the estimated delivery date. We'll gladly work with the shipping carrier to investigate and help find a resolution.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, import fees, or brokerage charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping charges unless otherwise stated.

Questions?

If you have any questions about your order or shipping status, please contact us through our Shopify Contact page or reply to your order confirmation email. Include your order number so we can assist you as quickly as possible.